Comprehensive list of City and County Government Updates as a response to COVID-19 (in alphabetical order)

City of Atlanta

Permitting procedure updates  – Submission of new plans is temporarily suspended for all offices. We are working to phase back in our operations and address the specific needs of each project. This is being done as we implement remote working and social distancing to limit the spread of COVID-19.

Permitting Options via Accela Citizens Access

  • Arborist: Dead, Dying or Hazardous, Complaint
  • Building Code Complaints
  • Trades (MEP)
  • Fire Sprinkler (with mailed-in plans)
  • Temporary Noise Variance
  • Concept Review Committee

Permitting via email

All fees invoiced by DCP are now payable online.

  • Certificate of Occupancy or Certificate of Completions will be emailed to applicants upon request and confirmation of all final project approvals.
  • For all paper-based projects currently in the review process, we are assessing all options to initiate, continue, and hand o_ approvals (both internally and externally) given the closure of City Hall. Please understand there may be a delay while we transition to a remote environment for these projects. Until further notice, pickup of approved permits and plans is on hold until we can determine the best, safest method of transfer.
  • Where revisions are required, we will accept those digitally via the associated plan review email address.  Please note: City email can currently only accept

Phased return to operations is found here.

City of Acworth – The Community Development Offices will be available by phone from 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m. each day. The City of Acworth requests that an individual call before attempting to come to City Hall. If an in-person transaction is required, arrangements will need to be made in advance to get you inside City Hall as it is closed to customers at this time.

City of Alpharetta –The City is closed to the public until April 12, and many employees will be working remotely. They are still reviewing all plans submitted through E-plan Solutions. Inspections will also continue to take place. Public hearings have been canceled through April 12. The Planning Department is answering calls and accepting payment for permits by phone and issuing permits by email. All Council public hearings, meetings and city boards, committees, and commissions of the City are suspended and postponed for 30 days. .

The City of Austell – The City of Austell City Hall will be closed to the public until further notice.

Bartow County – In a continued effort to protect our citizens and help contain the spread of the COVID-19 virus, Bartow County Government will temporarily suspend all non-essential functions and recreational activities until further notice.

Butts County – effective March 18th, the County Administration Building will be closed to the public. County employees will continue to work and do their jobs but interaction with the public will be limited to telephone and email.

Town of Braselton -All buildings remain open regular hours, but ask that you limit visits to necessity and avoid visits if you feel unwell or may have been exposed to anyone who is unwell.

City of Brookhaven – Brookhaven City Hall is closed to public until March 30th and the Community Development team is now working remotely. The City had switched to electronic permitting and plan review about 18 months ago, so that portion of operations have not changed with this event.

City of Buford – City Hall, Public Works, and Park and Recreational facilities are temporarily closed to the general public until further notice. Drive-thru is open at City of Buford.

City of Canton – The City has closed City Hall to the public until March 27th. The City is encouraging online and/or email submittals for all applications and plans. April Planning Commission and Board of Zoning Appeals meetings may be cancelled. A final determination has not been made at this time.

City of Chamblee – Planning and Development office is currently closed to the public. However, we are continuing to receive, review and approve all building and zoning related applications and permits.

Cherokee County – All county buildings are closed to the public effective 3/18 – 3/31.
Clayton County – Closed until 3/31 – No information on Inspections at this time.
Cobb County Building – Open for Business Limited Staff – Only 2 people in the Building at a time. Code Enforcement: Code enforcement officers will still be conducting premises inspections. All violations will be mailed via USPS to the mailing address of violation until further notice. Phone and email operations remain active for code enforcement inquiries. Development & Inspections and Erosion Control: Development and Inspections and Erosion Control operations will continue on an as-needed basis including building, site, erosion, electrical, and mechanical inspections, permitting, and online site plan review. PLEASE NOTE: We will be inspecting commercial and new construction; however, given the current health concerns, we will not be inspecting inside homes that are occupied (for instance, basement remodels, etc.) in order to minimize the risk to our inspectors and community. Zoning: Rezoning applications are still being accepted. Zoning staff is being reduced to a skeletal crew, and lobby occupancy is limited.

College Park – By Appointment Only
Columbia County – All county offices, parks and facilities will be closed beginning Wednesday, March 18, 2020 through Sunday, March 29, 2020
Coweta County – Limit public access. See list and details here.

City of Decatur – All City of Decatur Design Environment & Construction services will continue during the building 3/21/2020 7:31 PM closure. Services will require modifications as shown below:
A. PERMITTING QUESTIONS and TRADE PERMITTING (Electric, Plumbing, HVAC) Call 404.377.6198. For now, payments shall be made by check only until other options become available. Checks should be made payable to the City of Decatur and mailed to: Design Environment & Construction Division, 2635 Talley St., Decatur, GA 30030.
B. CONSTRUCTION-TREE-ENGINEERING QUESTIONS – For all inquiries and pre-application meetings, please contact staff directly to arrange a
phone call or teleconference.
C. PLAN SUBMITTAL – For now, plan submittal will be carried out on an appointment basis or by email depending on the scope of work. For larger project submittals we will have plan drop off boxes located in the vestibule at the front of our building daily from 10 a.m. – 12 p.m.
Please contact staff at 404.377.6198 or email:,
Plans can be emailed to
Inspections will be handled as usual by online requests only at:

City of Douglasville – The Building is Closed to the Public – Still scheduling Inspection but new. Protocols are coming out.
City of Dunwoody – Permits can be filed and inspections can be scheduled online Staff will be working remotely.
Dekalb County – Building Closed to the Public – Staff is working, and Inspections are ongoing at this point. Drop off plans only at Bin. Call planning and development prior to arrival to have a bin placed outside for submission & pick up. E-permitting is now live. If you have already submitted a permit application and want to submit your plans electronically, go to https:/ more information about electronic plan review, go to Before submitting your application, make sure to complete all necessary forms at

Douglas County – County offices are closed.
City of Douglasville – The City of Douglasville enacted a temporary moratorium which prohibits the filing of applications seeking zoning, rezoning, annexation, special land permits and development plan approvals until May 31, 2020. All meetings of the Douglasville Planning Commission are cancelled until the regular meeting of June 2, 2020. All UDO applications for permits and other approvals must be filed electronically after May 31, 2020
City of Duluth – Duluth Planning and Development will be staffed with limited employees. A limited staff will be available during normal business hours to answer questions by phone at 770-476-1790. Link to planning and development here.
City of East Point – The City of East Point is closed to the public until further notice. Plan submittals that require a plan review will be postponed until April. All submittals of zoning related applications will also be postponed until April.
City of Fairburn – Fairburn City Hall will be closed to the public until further notice. However, city officials are still providing services to our citizens and customers during this challenging period of time. Regarding Community Development Services, the process depends on the type of permit(s) or plan(s) the applicant would like to apply for or submit. To pull a trade permit and/or submit building plans, the applicant can make an appointment
with Maiico Singleton, Permit Clerk, by phone at (770-964-2244 ext. 401 or email:

City of Fayetteville – Fayetteville City Hall and all City of Fayetteville buildings are temporarily closed to the public. Please visit the City of Fayetteville website  for up-todate information and to access online City services. Visit here for details on how to access City services and manage your accounts.
City of Flowery Branch – Flowery Branch government and all of the City of Flowery Branch buildings are temporarily closed to the public as of 3/17/2020.
City of Forest Park – Forest Park City Hall, Municipal Court, and all city properties will be closed until further notice
City of Gainesville – all city of Gainesville administrative offices, fire stations, the public safety complex, parks and recreation facilities, and the Gainesville-Hall County Senior Life Center will be closed to the public indefinitely.

City of Grovetown – all City buildings and facilities through Sunday, March 29th. Planning and Community Development will be at minimal manning; no non-emergency permits or licenses will be issued, no new building inspections will be scheduled. Inspections and Certificates of Occupation will be conducted on a case by case basis.
Gwinnett County – Building closed to the Public Staff working remotely – All Permitting is done on the Online Portal – Inspections are still on going.
Henry County – Henry County Government is going to a full telework schedule beginning at 5 p.m. on March 17, 2020. Available online: Development Plan Review Submittals for Residential Land Disturbances, Commercial Land Disturbances and Development Permits Residential and Commercial), Commercial Building Permit Plan Review Submittals, Residential Building Permit Plan Review Submittals and Sign up for pre-applications and appointments will be scheduled when county facilities reopen.
Jackson County – Inspections and Permit Department as well as Zoning services available by appointment only. See full list of departments here:
City of Jefferson – Due to public health and safety concerns, the City of Jefferson will be serving customers by phone, email and fax only. You may also visit our website for forms and permit applications at We will assist you as best we can through phone and email for forms, permits, plans and zonings. Phone: 706-367-5121 Ext: 2 Email: or
Fax: 706-367-5134
City of Kennesaw – City Hall, including Public Works, will be closed to in-person, public access starting Tuesday, March 17, 2020 through at least March 31, 2020. Electronic submissions are being accepted.
City of Johns Creek – The Building and Inspections Department is now closed to the public as of noon today 3/18. Effective March 23, 2020, the City of Johns Creek Community Development Department will be accepting permit applications by email due to COVID-19 and the City Hall
City of Lilburn – Lilburn City Hall and other City Administrative Offices are temporarily closed to the general public until further notice. Permits and Inspections: Land disturbance, site development, building and trades permits will continue to be issued. Permit applications are available online. Completed permit applications with checks to pay applicable fees should be mailed to: The City of Lilburn, Attn: Planning Department, 340 Main Street, Lilburn, GA 30047. City staff will contact you when the permit application with payment is received. Site and building inspections will continue. Please contact the Planning Department at 770-279-3710 to schedule an inspection.
City of Locust Grove – Offices closed to the public, communication by phone and email.

City of McDonough – All City of McDonough government buildings will be closed to the public until March 20th, as a precautionary measure regarding COVID-19. All City of McDonough personnel are reporting to work as normal, unless they are sick, in which case they are advised
to stay home.
City of Marietta – All submission and permit request are made via online portal. Inspections are ongoing at this moment.
City of Norcross – The City of Norcross City Hall remains open to visitors at this time. In an effort to be as expeditious as possible and to offer alternates for those who cannot make it in, we are funneling all Community Development related plan intake, now including change of occupancy
applications, to the City’s exchange site at
City of Palmetto – level of service remains. Transaction done at drive-through window.
City of Peachtree Corners – City Hall will be open on Tuesdays and Thursday from 9 a.m. – 4 p.m. On Mondays, Wednesdays and Fridays, City Hall staff will be working remotely. All will be available via email or by telephone. Submitting plans for building construction or land disturbance projects, do so electronically through eplan solutions (
City of Roswell – Will not accept in-person applications for Planning & Zoning reviews; Engineering (Land Disturbance or Tree Removal Permits, Building Permits. Administrative Planning & zoning review applications to Land Disturbance or Tree
Removal Permit applications to Building Permit applications to
City of Riverdale, City Hall, Riverdale Town Center and Administrative offices are temporarily closed effective Friday, March 13th. All City of Riverdale offices are expected to reopen on Monday, March 30th.
City of Rockdale – The Department of Planning and Development lobby is closed to the public and staff will be working remotely. Find more updates here: Planning –
Inspections –, Zoning –, Code Enforcement –
City of Sandy Springs – City Hall and all the departments are closed until further notice – however, if you have called for inspections today, the inspector will be there. To schedule an inspection, you would go online.
City of Stockbridge – City offices are closed. Employees are working remotely and available by phone and email.
City of Stonecrest – Although the city hall is closed to traffic, we are still conducting the business of the city and accepting physical documents for business licenses and building permits at city hall from 9:00 am until 12:00 pm on Mondays and Fridays until further notice. You may obtain
applications outside of the city hall doors. When completed, a number will be posted so that you may call and a staff member will come to retrieve the documents. We will process the permits and licenses and return them to you either by mail on you may pick them up during the
same hours on Mondays and Fridays.
City of Sugar Hill – Effective Friday, March 20th , Sugar Hill City Hall will be closed to the general public. Staff will continue to report to City Hall or connect remotely, carrying out the daily functions of the city. You may reach Planning & Development Director Kaipo Awana directly at (678) 541-6127 or by email